Highway Facilities: Safety, Convenience and Comfort

Malaysian highways have set international standards with their first class facilities and high standards for the safety, convenience and comfort of highway users. Each of the highway operator provides basic “must have” facilities as follows:

  1. Plaza Toll with booths for cash payment as well as Electronic Toll Collection (ETC)
  2. Patrol Team
  3. Rest and Recreation Area (R&R) (for inter urban highway)
  4. Lay-by (for intra urban highway)
  5. Emergency telephone
  6. Closed-Circuit Television (CCTV)
  7. Traffic Control and Surveillance System (TCCS)
  8. Motorcycle shelter

Many Malaysian highways also provide additional amenities such as petrol and services stations, pedestrian bridges, Vehicle Detection System (VDS) that is used to collect data to count the number of vehicles plying a certain stretch and Variable Message System (VMS) which is for the display of messages such as safety announcements.

Below is the list of facilities that are provided by each of the highway operators, excluding the eight items mentioned above. It should also be noted that lay-by is a feature of an intra urban highway, while a rest and recreation area, or also commonly known as rest and service area, is a facility provided at inter urban highway.

ACRONYM NAME OF HIGHWAY FACILITIES
NSE(Inter urban) North – South Expressway
  1. Food Outlets
NKVE(Inter urban) New Klang Valley Expressway
FHR2(Intra urban) Federal Highway Route 2
LINKEDUA(Intra urban) Lebuhraya Malaysia  - Singapura Lintasan Kedua
  1. Two Metre Wide Paved Shoulder For Emergency Stops
  2. An Emergency U-Turn at the centre of the main navigational span in Malaysia
  3. Customs, Immigration and Quarantine Facility
KESAS(Intra urban) Lebuhraya Shah Alam
  1. Variable Message System (VMS)
  2. KESAS Hotline
ELITE(Intra urban)

 

North – South Expressway Central Link
  1. PLUSLine
  2. Customer Service
  3. Restoran Jejantas
  4. Puncak Vista
  5. Highway Motels
  6. Point of sale for Touch ‘n Go reload
GRAND SAGA(Intra urban) Lebuhraya Cheras -Kajang
  1. Petrol and Service Stations
  2. Pedestrian Bridges
  3. Restrooms
  4. Petrol Kiosks
  5. Public Telephone
  6. Ample Parking
  7. Surau
  8. Food Outlets
  9. Pos Malaysia Berhad
  10. Convenience Stores
KLK(Intra urban) Lebuhraya KL – Karak
  1. Petrol Stations
  2. Variable Message System (VMS)
  3. Traffic Control Centre
LPT1(Inter urban) Lebuhraya Pantai Timur Fasa 1
  1. Petrol Stations
  2. Variable Message System (VMS)
BESRAYA(Intra urban) Lebuhraya Sungai Besi
  1. Petrol Station
  2. Lay-bys (Toilet & Prayer Room)
  3. Motorcycle Shelter
  4. Touch ‘n Go Counter
  5. Touch ‘n Go Top-up Lane
  6. Traffic Control and Surveillance System (TCSS)
  7. Variable Message System (VMS)
  8. Patrol Team (BESRONDA Team)
  9. Vehicle Detection System (VDS)
  10. Highway Information System (HIS)
  11. Pedestrian Bridge
  12. LED Street lighting
NPE(Intra urban) New Pantai Expressway
  1. Intelligent Transport System (ITS)
  2. Variable Message System (VMS)
  3. Central Monitoring and Control System
  4. Patrol Team (NPE Ronda)
  5. Touch ‘n Go Counter
  6. Pedestrian Bridges
  7. Bus Shelters
LDP(Intra urban) Lebuhraya Damansara – Puchong (LDP)
  1. Lay-bys (Toilet and Prayer Room)
  2. Point of Sale for Touch ‘n Go reload
  3. Variable Message System (VMS)
  4. FREE tow-services to the nearest lay-by or safest place
  5. Mix mode lanes (Cash & T ‘n Go)
  6. Pedestrian Bridges
  7. SOS (Emergency Telephone) inside tunnel
AKLEH(Intra urban) Lebuhraya Bertingkat Ampang – Kuala Lumpur
  1. TNG Customer Service Counter
  2. Touch ‘n Go reload
  3. Reload Lanes
  4. Variable Message System (VMS)
  5. Vehicle Detection System (VDS)
  6. Mix Mode Lanes
LKSA(Intra urban) Lebuhraya Kemuning – Shah Alam
  1. Variable Message System (VMS)
  2. Vehicle Detection System (VDS)
  3. TNG Customer Service Counter
  4. Touch ‘n Go reload
  5. Reload lanes
  6. Mix mode lanes
  7. Toilets
  8. Surau
  9. Motorcycle lane
EDL

(Inter urban)

 

Eastern Dispersal Link Expressway
  1. Surau
  2. Petrol Kiosks
  3. Public Telephone
  4. Ample Parking
  5. Food Outlets
  6. Restrooms
  7. Variable Message System (VMS)
  8. Point of sale for Touch ‘n Go reload
BKE(Inter urban) Lebuhraya Butterworth – Kulim
  1. Variable Message System (VMS)
  2. Vehicle Detection System (VDS)
  3. Tunnel
  4. Customer Service
  5. Hotline
  6. Point of sale for Touch ‘n Go reload
LLB(Inter urban) Lebuhraya Lingkaran Luar Butterworth
  1. Hotline
  2. Public Phone
  3. Food outlets
  4. Petrol stations
  5. Children Playground
  6. Customer Service
  7. Pedestrian Bridge
  8. Bus Shelters
  9. Fully Lighted
  10. Restrooms
  11. Variable Message System (VMS)
  12. Footpath
  13. Point of sale for Touch ‘n Go reload
  14. Surau & Restaurant
SILK(Intra urban) Kajang Dispersal Link Expressway
  1. Breakdown Service
  2. Variable Message System (VMS)
  3. Illumination for night visibility
MEX

(Intra urban)

Maju Expressway
  1. Customer Service Centre
  2. Variable Message System (VMS)
  3. Point of sale for Touch ‘n Go reload
LEKAS(Inter urban) Lebuhraya Kajang – Seremban
  1. Variable Message System (VMS)
  2. Traffic Signalised Junction
  3. Traffic Control and Surveillance System (TCSS)
  4.  Touch ‘n Go Counter
  5. Touch ‘n Go Top-up Lane
  6. Bus Shelter
  7. Patrol Team
  8. Rest and Recreation Areas (R&R)
  9. Motorcycle Shelter
  10. Vehicle Detection System (VDS)
  11. Regional Administrative Centre and Traffic Management Office
SDE(Inter urban) Senai – Desaru Expressway
  1. Hotline
  2. Vehicle Detection System (VDS)
  3. Variable Message System (VMS)
  4. Comprehensive Management System
SPRINT(Intra urban) Lebuhraya SPRINT
  1. Speed Indicator Display (SID)
  2. Variable Message System (VMS)
  3. FREE tow-services to the nearest lay-by or safest place
  4. Pedestrian bridges
  5. S.O.S. (emergency telephone) inside tunnel
LATAR

(Inter urban)

 

KL – Kuala Selangor Expressway
  1. Lay-bys
  2. Rest and Recreation Areas (R&R)
  3. Toilet
  4. Surau
  5. Customer Service Centre
  6. Variable Message Signage System (VMS)
  7. Petrol stations
  8. 24-hours Touch n’ Go reload lane
  9. 24-hours Traffic Management Control (TMC)
  10. 24-hours Expressway Patrolling and Emergency Response Team (Expert)
  11. LATAR line
  12. Vehicle Detection System
SKVE(Intra urban) South Klang Valley Expressway
  1. Hotline
  2. Restrooms
  3. Surau
  4. Food Outlets
  5. Variable Message System (VMS)
  6. Tallest bridge in Selangor built for marine navigation
  7. Customer Service
  8. Point of sale for Touch ‘n Go
  9. JPJ Weighing Stations
  10. First in Klang Valley to utilise the environmental friendly Transit Card system
JPP 2(Intra urban) Sultan Abdul Halim Muadzam Shah Bridge
  1. Surau
  2. Restrooms
  3. Two-lane dual carriageway dedicated 3 metre motorcycle lane
  4. Info Kiosk
  5. Guard House
SPDH(Inter urban) Seremban – Port Dickson Highway
  1. Hotline
  2. Customer Service
  3. Restoran Jejantas
  4. Puncak Vista
  5. Highway Motels
  6. Point of sale for Touch ‘n Go reload
NNKSB(Intra urban) Lebuhraya Pintas Selat Klang Utara Baru
  1. 24-hour Patrol Team
  2. 24-hour Traffic Monitoring Centre (TMC)
  3. Rest and Recreation Area (R&R)
  4. Petrol Station with NGV
  5. Motorcycle Shelter
  6. Emergency Telephone
  7. Customer Service Centre
  8. Vehicle Detection System (VDS)
  9. Closed-Circuit Television (CCTV)
  10. Variable Message System (VMS)
  11. Point of Sale for Touch ‘n Go
DUKE(Intra urban) Duta – Ulu Kelang Expressway
  1. 24-hour armed guard security service
  2. 2 Touch ‘n Go Point-Of-Sales (POS), Ayer Panas and Batu Toll Plaza
  3. 1 Touch ‘n Go Reload lane at Sentul Pasar Toll Plaza
  4. FREE tow-truck service to the nearest lay-bys
  5. Lay-bys with suraus and toilets in all our three toll plazas
  6. 24 hour TMC and ronda service
  7. Hotline
  8. Variable Message System (VMS)
  9. Refreshment vending machines
GCE(Intra urban) Lebuhraya Koridor Guthrie
  1. Variable Message System (VMS)
  2. Vehicle Detection System (VDS)
  3. Reload Lanes
  4. Mix Mode Lanes
  5. TNG Customer Service Counter
  6. Touch ‘n Go reload
  7. Toilets
  8. Surau
  9. Motorcycle lane
JPP(Intra urban) Jambatan Pulau Pinang
  1. Variable Message System (VMS)
  2. Restrooms
KLS(Intra urban) Lebuhraya KL – Seremban
  1. Traffic control center
SMART(Intra urban) Lebuhraya SMART
  1. First ever Radio reception & phone reception in Tunnel via re broadcast system
  2. Variable Message System (VMS)
  3. Breaking In system which allow traffic announcement be broadcast via radio reception in users vehicle
  4. Special ambulance vehicle & Bomba Vehicles in case of emergency
  5. Mobile TnGo reload service at toll lanes
  6. Automated Incident detectors throughout the motorway tunnel

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