Smooth Driving with ETC

In the late 1990s, there were daily queues of disgruntled road users who waited at tollbooths for tolls to be collected manually. The manual collection system was also laden with many security flaws because of the large sums of cash involved, making it highly culpable to pilferages and thefts.

To address these issues, the Electronic Toll Collection (ETC) system was introduced to ease traffic congestion and it was proven to be one of the most successful Intelligent Transport System (ITS) applications. This contact-less smart card system was first implemented for the Penang Bridge in 1995, using a prepaid card. This system also replaced the pre-printed discount voucher.

However, there were teething problems when the ETC was first implemented. Some highway operators used a 2.45 Ghz microwave one-piece tag while others used a 5.8 Ghz microwave one-piece tag. As such, there was no uniformity, causing inconvenience to road users, as they needed to invest in more than one tag. Furthermore, the electronic cards or tags would only worked on limited highways owned by the same concessionaire only.

After much deliberation and research, the Government concluded that all highways should have a single electronic toll collection system and as a result – the single ETC system – known as the Touch ‘n Go and SmartTAG was introduced in 2004. Ever since its implementation, the Touch ‘n Go ETC system has proven to ease congestion significantly and reduce cost for both highway operators and users alike.


In order to ensure maximum operational uptime and minimize breakdown incidence of Touch ‘n Go devices at the toll lanes, the highway operators are actively engaging their System Integrator to provide corrective as well as preventive maintenance periodically.


Currently, there are also plans in the pipeline to implement the Multi-Lane Free-Flow (MLFF) tolling system in Malaysia which relies solely on electronic payment without the toll plaza and barrier. This would be a significant enhancement to the current SmartTAG or dedicated Touch ‘n Go lane system. This type of solution is already being implemented in countries such as Australia, USA, Chile and Canada. The future implementation of MLFF will definitely enhance mobility for road users and further increase the efficiency of our tolling system.

Share This

Recent Posts

Twitter Traffic Report

0817hrs Trafik lancar sepanjang lebuhraya PLUS,ELITE, LINKEDUA, BKE, SPDH, dan Jambatan Pulau Pinang.Semoga anda selamat sampai ke destinasi6 mins agoReplyRetweetFavorite
0734hrs Maklumat awal kemalangan di Km 149.0 selatan dari Juru ke Bkt Tambun. Harap maklum. @LLMinfotrafik49 mins agoReplyRetweetFavorite
0719hrs Maklumat awal kemalangan di Km 70.1 dari Machap ke Simpang Renggam. Harap maklum. @LLMinfotrafik1 hour agoReplyRetweetFavorite
0659hrs Kereta terbakar di Km 86.8 dari Gurun ke Sungai Petani. Tiada penutupan lorong. Berhati-hati memandu. @LLMinfotrafik1 hour agoReplyRetweetFavorite
0652hrs Kemalangan di Km 135.5 dari Juru ke Sungai Dua. Lorong kiri terhalang. Trafik terkawal. @LLMinfotrafik2 hours agoReplyRetweetFavorite
0651hrs Status kemalangan di Km 135.1 dari Juru ke Sungai Dua, kejadian selesai. Trafik lancar. @LLMinfotrafik2 hours agoReplyRetweetFavorite
0632hrs Maklumat awal kemalangan di Km 85.5 dari Sungai Petani ke Gurun. Harap maklum. @LLMinfotrafik2 hours agoReplyRetweetFavorite
0625hrs Kemalangan di Km 135.1 dari Juru ke Sungai Dua. Tiada penutupan lorong. Trafik terkawal. @LLMinfotrafik2 hours agoReplyRetweetFavorite
0624hrs Kemalangan di Km 148.3 dari Juru ke Bukit Tambun. Tiada penutupan lorong. Trafik terkawal. @LLMinfotrafik2 hours agoReplyRetweetFavorite
0615hrs Maklumat awal kemalangan Km 302.3 UPM - Kajang. Harap maklum2 hours agoReplyRetweetFavorite